Product Information

The Eccotemp SH12 SMARTHOME Indoor Liquid Propane fired 15 Liter Per Minute Instantaneous Water Heater uses the latest smart technology to offer a new level of personalized comfort for your home or office. Unleash amazing smart features by downloading the Eccotemp Smart App from Google Play or Apple App store. Our Smart App gives you control from anywhere to adjust power settings, change temperature, and monitor usage statistics such as gas, water and electricity consumption. Personalize and put a monetary value to your usage statistics to tune into exactly what this smart water heater costs you per day or month.

When downloaded and connected, the Eccotemp Smart App also allows your SH12 SMARTHOME Instantaneous Water Heater to have scheduling capability, control over the length of hot water used per session, report to you on network connectivity, and keep you aware of any issues with advanced error detection.

Take voice commands to the next level by connecting to Amazon Alexa or Google Assistant to control power and temperature settings with the sound of your voice. “Alexa, turn my water heater to 43 degrees Celsius” and “Hey Google, turn my water heater off”, are just a few voice commands available. This brings hands-free voice commands to the next level of SMART.

This innovative Patent Pending Instantaneous water heater is not only smart, but sleek and modern in design. The Eccotemp SH12 SMARTHOME Instantaneous Water Heater is rated at an impressive 15 Liters Per Minute and has a power range of 3.98 - 23.7 kW. The SH12 features a state-of-the-art forced air exhaust system, that when paired with our included 6.35 cm (2.5 inch) horizontal vent kit allows you to easily and safely install the SH12 indoors.

The Eccotemp SH12 is the perfect solution for all your hot water needs in a standard home, tiny home, cabin, flat, villa, or anywhere else endless hot water is needed. Simultaneously take a shower and wash your hands or dishes without running out of hot water. During the summer when not as much hot water is needed, use the built in ECO mode feature to cut cost and energy consumption even more!

• Compatible with Amazon Alexa and Google Assistant. Voice commands allow you to conveniently turn your water heater on/off and adjust temperature.
• The Eccotemp SMARTHOME app allows you to adjust temperature, set a timer or scheduler, turn your Instantaneous water heater on/off with the slide of your finger, and access advanced energy usage statistics.
• Adjustable temperature range between 26°C (78°F) and 60°C (140°F).
• No Wi-Fi? No problem! The included wireless remote control allows you to adjust temperature, power on/off and use ECO mode.
• Smart button technology allows for advanced error detection, network connectivity and turning the product on/off, all from a single button.
• Built in advanced control board and innovative low flow technology provides precise temperatures and endless hot water.
• Best in class 5-year manufacturer's warranty, live chat, appointment-based support, and self-help guides will give you peace of mind that the Eccotemp SH12 will keep you in hot water for years.

Product Details:

• CE Certified for use in the following countries:
• 30 mbar: DK, NL, SE, CY, CZ, SK, SI, HU, BG, LV, NO, LT, MT, LU, EE, FI
• 37 mbar: UK, FR, US, BE, GR, IE, IT, PP, ES, CH
• 50 mbar: AU, DE
• Powered by Liquid Propane
• Permanent indoor installation
• Activation MPA: 0.02 MPA (2.9 PSI)
• Do not exceed MPA: 1 MPA (145 PSI)
• Activation/minimum flow: 2.27 LPM (.6 GPM) 
• Maximum flow: 15 LPM 
• Electric power supply requirement: 230V AC / 50Hz
• Water heating energy efficiency nWh: 77.5%
• Minimum/maximum Kilowatts: 3.98 - 23.7 kW
• 1/2" BSPP[G] water and gas fittings
• Comes with anti-freeze protection
• SMARTHOME ready
• Wireless network connectivity
• Works with Eccotemp Smart App
• Compatible with Amazon Alexa and Google Assistant

What's Included:

• SMARTHOME 15 LPM Indoor Liquid Propane Instantaneous Water Heater
• Instruction manual
• Hardware pack
• Wireless remote control
• Horizontal stainless steel vent kit:
  • 6.35 cm (2.5 inch) 90-Degree Elbow
  • 50.8 cm (20 inch) Termination Pipe
  • 50.8 cm (20 inch) Straight Pipe
  • 1 Wall Thimble
• Limited manufacturer warranty:
• 5 Year warranty on heat exchanger
• 2 Year warranty on parts

SH12 Product Manual, Warranty, & Other Important Information

The Eccotemp SH12 has been tested for use at elevations up to 610 meters above sea level. Installation and use of the Eccotemp SH12 above 610 meters may affect overall product efficiency and performance. Installation and use of the Eccotemp SH12 1525 meters above sea level is not recommended.

IMPORTANT NOTE: Cannot be used for HYDRONIC SYSTEMS, RECIRCULATING, or FLOOR HEATING.

Please Note: Failure to clean and descale your water heater every six months can result in lime and sediment build up within the heater, which can void your warranty!